Shipping Policy
Processing Times
Orders are processed within 1–2 business days of purchase. Larger, bulk, or custom orders may take up
to 3 business days to process. Processing time is separate from shipping (transit) time — it's the time we
need to prepare, print, and pack your order before it's handed to the carrier. Orders placed on weekends or
holidays begin processing the next business day. You'll receive an email with tracking information as soon
as your order ships.
Shipping Rates
We charge the exact rate calculated by FedEx for your specific order, based on package weight,
dimensions, and destination — the same rate we're charged, with no markup added. Your shipping cost is
calculated automatically and shown at checkout before you complete your purchase.
Carrier & Delivery Estimates
We currently ship exclusively via FedEx.
• Standard (Ground) delivery typically takes 1–5 business days, depending on your location.
• Delivery estimates begin from the ship date, not the order date, and reflect FedEx's estimated — not
guaranteed — transit times. Weather, high shipping volume, and other events outside our control can
occasionally affect delivery.
• Tracking information is emailed as soon as your order ships. Please double-check that your email
address is entered correctly at checkout.
Expedited Shipping
Need your order faster? Email us at orders@automotivewindowstickers.com before placing your order,
and we'll do our best to arrange expedited shipping for an additional cost.
Shipping Address
Please double-check your shipping address before submitting your order. We ship to the address provided
at checkout and are not responsible for delays, returns, or lost packages resulting from an incorrect or
incomplete address. If you notice an error after ordering, contact us right away — we can only make
changes before the order ships.
International Shipping
At this time, we ship to addresses within the United States only. We're actively working on adding
international shipping — check back soon, or reach out if you'd like us to let you know when it's available.
Order Still in Transit
It's normal for a package to occasionally show “in transit” past its estimated delivery date — this usually
resolves within a day or two as the carrier catches up and isn't cause for concern. Please note that
FedEx's on-time delivery guarantee is not currently in effect for Ground shipments, so estimated delivery
windows are not backed by an automatic shipping refund if a package runs a day or two behind.
If your tracking hasn't updated in several days, or your package is more than 3 business days past its
estimated delivery date, contact us and we'll look into it with FedEx on your behalf.
Lost or Damaged Shipments
If your package arrives damaged, or is confirmed lost, contact us at
orders@automotivewindowstickers.com within 5 business days of the expected delivery date so we
can begin the process with FedEx promptly.
Please have the following ready when you reach out:
• Your order number
• Photos of the damage, including the shipping box/label and the item itself (taken before further
unpacking)
• The original packaging and materials — hold onto these until your claim is resolved, as FedEx may
require them for inspection
Reports made within this window are eligible for a replacement or refund at our discretion. If we aren't
notified until after this window has passed, we may no longer be able to offer a free replacement, and a
new order may need to be placed at the customer's cost — we're glad to look at the specifics of each
situation, but the sooner you reach out, the more options we have.
Note: FedEx's own claims deadline for damage or missing contents is 60 days from the shipment date. Our 5-day
window is to keep us able to act quickly on your behalf, not a FedEx requirement.
Questions?
Contact us anytime at orders@automotivewindowstickers.com — we're happy to help.